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FAQ

Questions advisors ask before a demo.

Straight answers to the questions advisors ask us most — who Athena is for, what you keep, what your clients get, how Athena AI and your advisors share the work, and how to get started. Each answer links to the page with the full detail.

On this page: Short version

The short version

  • Keep Schwab

    No custody switch, no repapering

  • Your brand

    On the app, the chat, email, and ads

  • Your approval

    Advisors approve replies and ads

  • SOC 2 Type II

    Runs on Amazon Web Services

Athena is one platform for growing your book without growing your team at the same rate. Your clients open an app under your firm’s name. Your advisors open Mission Control. Athena AI answers everyday questions in your voice, and Athena handles the routine work behind every household, so your team spends its time where a person makes the difference.

Who Athena is for

  • RIAs and wealth firms that want to serve more households with the team they already have — especially lean teams with a large book of smaller accounts that a meeting-heavy model can’t reach. Enterprise wealth firms use the same platform under their own brand.

See how a lean firm runs on Athena on For RIAs, and why we built it on Why Athena.

Your custodian, CRM, and systems

  • No. Athena runs on top of Charles Schwab, so you get started without repapering a single household. Schwab is the only custodian Athena connects today; if your firm uses another, ask us first and we’ll tell you plainly whether it fits.

The full list is on Integrations, and the side-by-side with the major suites is in Orion & Advyzon vs Athena.

What your clients get

  • An app under your firm’s name with their whole financial picture: net worth, cash flow, debt and credit, a Health score, ranked next steps, and Athena AI answering their questions in your voice. They open and fund Schwab accounts there too.

Tour it on the client app page, or read Portals vs wellness apps and Monarch & Origin vs Athena.

Athena AI and your advisors

  • No. Recommendations come from Athena’s planning and investing engines and each household’s own data. Athena AI explains them in your firm’s voice, and anything that needs judgment goes to a person on your team.

More in Communication at scale and on Athena AI.

Why Athena

Give every client your full attention.

See why firms that want more households, not fewer, run their book on Athena.

Why Athena

Investing and planning

  • You set the investment policy. Each night Athena manages a household’s taxable, Traditional, and Roth accounts together — rebalancing when risk drifts, placing assets by tax treatment, harvesting losses, and putting idle cash to work — and your advisors see only the exceptions.

The detail is in the planning methodology, the tax-aware ETF methodology, and the Financial Health Score guides.

Growth and ads

  • Ads that open your app. Athena writes each ad from your firm’s approved claims and publishes it to Facebook, Instagram, TikTok, Google, LinkedIn, and YouTube once you approve it. Every click lands in your branded wellness app, not a form.

Follow one ad all the way to a funded household in From ad to wealth client.

Security and getting started

  • Yes. Athena maintains SOC 2 Type II compliance and runs on Amazon Web Services. The details are on the Security page.

Didn’t see your question?

Ask it on a demo, or send us a message. Diligence detail lives on Security, and support lives in the Help center.

Custodian
Charles Schwab
Security
SOC 2 Type II
Book a demo

Still have a question?

Book a demo and ask it on a book like yours, or send us a message.

Book a demo
Custodian
Charles Schwab
Security
SOC 2 Type II
Book a demo