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Platform · Mission Control

Your whole book. One morning scan.

Mission Control is where your team runs your book. Every household’s accounts, plan, conversations, and leads sit on one record, the routine work runs overnight, and each morning starts with the short list of households that need a person. Your advisors stop rebuilding the same client across systems and start the day with the decisions only they can make.

On this page: What you get

What your firm gets

  • A morning scan, not a rebuild

    The households that need a person come to the top. The rest of your book is already handled.

  • One record per household

    Accounts, plan, conversations, and leads in one place, instead of four systems to reconcile.

  • Routine work done overnight

    Rebalancing, tax-loss harvesting, and plan updates run while your team sleeps.

  • Decisions with context

    Every exception opens with the household and your investment policy beside it.

  • AI on every page

    Ask what ran overnight or what a client already heard, and get the answer from that record.

  • More households per advisor

    Each new household adds a relationship, not a pile of routine work.

Monday starts with what changed

Your advisors open Mission Control and see your book the way it stands this morning. Overnight, Athena rebalanced and harvested to your investment policy, refreshed every household’s plan, and answered client questions in your app. What lands on the dashboard is the short list that needs a person: an exception to approve, a cash request over your firm’s limit, a reply waiting for review, a household whose plan just moved.

Mission Control’s dashboard with total AUM, overnight trades and exceptions, and an alert that three households need you this morning.
The Mission Control dashboard: your book at a glance, overnight trades and exceptions, and the households that need you this morning.

There’s no trade blotter to decode and no checklist of routine rebalances to tick through. Your team scans, decides, and moves on to the conversations that grow your book, usually before the first meeting of the day.

  1. Overnight, your book runs

    Investing, plans, and client answers keep moving

  2. By morning, a short list

    Only the households that need a person

  3. All day, your judgment

    Approve, reach out, and spend time with clients

One record for every household

In Mission Control, the household record is the unit of work. Everything your team needs to serve a client sits together, so anyone who picks up a household starts with the full story, not a search across inboxes, spreadsheets, and the custodian’s site.

  • People and accounts

    Contacts, every linked account, Schwab balances and positions, and the household’s net worth in one view.

  • The plan and its Health score

    The household’s Health score, ranked next steps, and the plan that stays current between meetings.

  • Investing and money movement

    Overnight activity, open exceptions, cash requests, and billing for that household.

  • Every conversation

    Email, texts, in-app notifications, and Athena AI chats, with what was sent, opened, and asked.

Mission Control: a household’s health score and history beside a list of accounts and priority tasks.
A household in Mission Control: its Health score and history beside its accounts and priority tasks.

Your clients see the same household in the app under your brand. When a client asks about their retirement number and your advisor opens the household, both are looking at the same picture.

You work the exceptions, not the trades

Tax-loss harvesting, asset location, rebalancing, and cash run overnight as one household investment policy across taxable, Traditional, and Roth accounts. Routine trades never become a morning to-do list. The items that need judgment wait in Mission Control with the household and the policy beside the decision, and your advisor approves, changes, or sends it back.

What reaches your team after the overnight run
Overnight workWhat your team does
Rebalancing within bandsRan on policy
Tax-loss harvestsRan on policy
Plan updatesRan on policy
Cash request over your firm’s limitFor approval
A trade that needs judgmentFor approval
Off-policy or relationship callsYour advisor
  • Overnight work
    Rebalancing within bands
    What your team does
    Ran on policy
  • Overnight work
    Tax-loss harvests
    What your team does
    Ran on policy
  • Overnight work
    Plan updates
    What your team does
    Ran on policy
  • Overnight work
    Cash request over your firm’s limit
    What your team does
    For approval
  • Overnight work
    A trade that needs judgment
    What your team does
    For approval
  • Overnight work
    Off-policy or relationship calls
    What your team does
    Your advisor

Fiduciary oversight stays with your firm and on the record, without turning your advisors into a trading desk. The tax-aware ETF methodology explains how the overnight run works, and Investing shows the controls you set.

Every conversation on the household

App notifications, outbound email, replies drafted by Athena, and Athena AI chats are all managed and viewed in Mission Control, on the same record as the accounts and the plan. Before a call, your advisor sees what the client asked this week, what Athena answered, and what your firm sent, without opening another tool.

Your advisors approve every reply:

Athena drafts responses to client email from the household record, and they wait in Mission Control and in your advisor’s own mailbox to review, edit, and send.

See how outreach and answers keep every household engaged in Communication and the communication at scale guide.

Leads that open where you already work

Your next clients are often already in your app: people who linked accounts, asked Athena AI a question, or arrived from your ads. When one of them looks like a bigger relationship than they are today, the lead opens on the same Mission Control record, with their linked accounts, net worth, and what they asked beside it. Your advisor reaches out from the household, while that person is already engaged with your firm.

Prospects who come in through Ad Tech land in the same app and the same record, so growth and service share one morning. The from ad to wealth client guide walks through the path.

Room for more households

What usually caps a book is the routine work behind every household: plan updates, rebalancing, balance questions, follow-ups. With Mission Control, that work runs in the platform, and your team spends its hours where a person makes the difference. Smaller households get the same monitoring and attention as your largest relationships, which is what makes a bigger book viable with the same team.

End-user accounts on the platform
597K+
In assets on the platform
$7B+
Historical uptime
99.9%

For RIAs

Less work. Better advice.

See how lean advisory teams use Mission Control and the client app to serve a larger book, under their own brand.

Athena for RIAs

Mission Control at a glance

Your goal
Across separate systems
Mission Control
Start the day fast
Rebuild each household from several screens
One morning scan of the households that need you
Know each household
Details spread across tools and inboxes
Accounts, plan, conversations, and leads on one record
Keep accounts on policy
Routine trades worked by hand
Overnight investing to your policy; you review exceptions
Answer clients quickly
Replies written from scratch
Drafts ready for your advisor to approve
Grow your book
Every new household adds routine work
New households add relationships, not tasks
  • Your goal
    Start the day fast
    Across separate systems
    Rebuild each household from several screens
    Mission Control
    One morning scan of the households that need you
  • Your goal
    Know each household
    Across separate systems
    Details spread across tools and inboxes
    Mission Control
    Accounts, plan, conversations, and leads on one record
  • Your goal
    Keep accounts on policy
    Across separate systems
    Routine trades worked by hand
    Mission Control
    Overnight investing to your policy; you review exceptions
  • Your goal
    Answer clients quickly
    Across separate systems
    Replies written from scratch
    Mission Control
    Drafts ready for your advisor to approve
  • Your goal
    Grow your book
    Across separate systems
    Every new household adds routine work
    Mission Control
    New households add relationships, not tasks

Mission Control works with the client app, Planning, Billing, and Internal AI on one platform, built on AWS and covered by SOC 2 Type II. Book a demo to see it on households like yours.

Page type
Platform
Built for
Advisors and operations teams
Custody
Charles Schwab
Book a demo

Open one screen. See the households that need you.

Book a demo and see Mission Control on households like yours, next to the client app your clients open under your brand.

Book a demo

Questions advisors ask first

Short answers here. Full detail lives in Resources.

Browse all resources
  • It can. Mission Control is a household CRM, with accounts, plans, conversations, leads, and exceptions on one record, so many firms stop keeping a second CRM for those households. It also runs alongside the systems your team already uses.

Page type
Platform
Built for
Advisors and operations teams
Custody
Charles Schwab
Book a demo